Functions
The Information
Technology Department works closely with departments and agencies to
provide them with technology related services that solve technology
needs, improve efficiency, and allow them to offer new or improved
services while ensuring the integrity, accessibility, and security of
the information stored and processed on Wood County’s computer
systems.
Mission
To serve Wood County
taxpayers by providing technology related services guided by our core
values that support and empower county departments and agencies in
providing excellent service to our citizens.
Vision
Information
Technology department will be a vital component in every department's
service delivery methods. As strategic plans are developed for each
facet of county government, Information Technology will play a key
role in ensuring the advancement of the overall organizational goals.
The adoption of new technology will be driven by this organizational
need and the necessity to provide public service that is dramatically
more effective. Our focus is on information security, network
services, telecommunications, court technology support, technical
training, computer services, audio and visual support, database and
application development, web services, financial and emergency
systems, and emerging technologies. The department provides technical
project management services for all major projects to help assure
that best practices and processes are being implemented.
Specifically, some
of the services provided by the Information Technology Department are
as follows:
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Supports Wood
County staff by answering technology support questions and devising
solutions to their problems
-
Supports,
maintains, configures, and enhances existing systems and networks as
well as deploys new hardware and software
-
Provides
guidance and consultation to end users with regard to Information
Technology projects and purchases
-
Researches and
devises strategies for the further utilization of automation and new
technologies to enhance the quality and productivity of Wood County
operations
-
Provides Help
Desk Services for all the County’s computers, networks, systems
and software applications
-
Develops,
documents, and implements the policies and procedures designed to
foster the efficient and secure utilization of Wood County’s
technology investment
Values
The Information
Technology department commits to the following core values:
To deliver service
with integrity and respect.
To respond to the
technology needs of the County in a proactive and timely manner.
To meet the
technology needs of the County with consistency, agility,
flexibility, and foresight.
To manage technology
resources in a fiscally conservative manner.
To develop a
technology team that is passionate about serving the needs of the
County.
To encourage
positive attitudes, teamwork, and open communication.